Outsourcing the management of billions in user assets to overseas call centers raises serious questions nobody's really asking. Think about it—when users encounter issues with deposits, withdrawals, or account security, they're connecting with support teams operating from remote locations with minimal oversight. The financial responsibility just doesn't align with the operational distance. You're handing critical decision-making around fund management to third-party service centers that have limited skin in the game. It's a model that works on paper for cutting costs, but in reality? The risk concentration on user assets is hard to justify. Especially in crypto, where security and accountability should be non-negotiable.