Announcement regarding the emergency completion of system upgrade due to excessive platform traffic and user compensation plan

Due to the excessive platform traffic at 9:30 (UTC) on April 23, 2025, we had to urgently expand and upgrade the contract services. Spot and other services are not affected, and deposits and withdrawals are normal. This upgrade is a temporary one caused by excessive traffic, and we are sorry for not being able to inform you in advance. The upgrade has been completed, and the contract services and related services have returned to normal. We will provide 100% compensation for all customer losses incurred during the upgrade (excluding market factors).To ensure your request can be processed promptly, please complete the application within 48 hours.Thank you for your understanding and support!

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