Complete Guide to Identity Verification: How to Pass All KYC Levels

Identity verification is a mandatory process for all users of cryptocurrency platforms. The system includes three levels of verification, each offering different capabilities and withdrawal limits. Understanding the stages of identity verification will help you gain full access to all platform features more quickly.

Why is identity verification necessary and what levels exist

Identity verification is required in accordance with international KYC (Know Your Customer) standards. The system consists of three levels:

Standard Level – basic identity check and proof of identity (POI)

Advanced Level – adds address verification (POA)

Pro Level – extended comprehensive verification (EDD) with additional requirements

Each level unlocks new privileges and increases withdrawal limits. Note that in some regions, additional verification requirements may apply.

First stage: confirming your identity

The identity verification process begins when you log into your account. Go to the profile section, select “Account,” and find the “Account Information” block. There, you will see the KYC verification option, where you need to click the button to start the process.

At this stage, you will need to select your country of residence. This is an important step, as the chosen country may affect subsequent verification procedures and additional requirements. Keep in mind that changing the country after confirmation may require additional checks.

Next, proceed to verify your identity. Select the country where your identity document was issued and specify its type (passport, driver’s license, ID card, etc.). Take clear photos of the document(s) from both sides, ensuring that your full name and date of birth are clearly visible in the images. Any file format is acceptable for upload.

After uploading the documents, you will need to perform facial recognition via your laptop camera. Alternatively, you can scan a QR code with a mobile device to complete this stage of identity verification. If you cannot pass facial recognition after several attempts, try again after 30 minutes – this may be due to technical reasons or high system load.

Second level: data assessment and address confirmation

After successful identity verification, the system will automatically perform a KYC assessment. However, some users may need to fill out a special questionnaire for KYC evaluation. All provided information must be accurate and reliable, as the user is responsible for its correctness.

Once the KYC assessment is complete, you will gain access to the main platform functions and can start depositing funds and trading. On the left side of the verification page, you can track your current verification status.

Address confirmation is the next level of identity verification and can only be processed after completing the standard verification. For this step, you will need documents confirming your residential address, such as:

  • utility bills
  • bank statements
  • government-issued documents (residence registration certificate, etc.)

Important requirement: all documents must be dated within the last three months. Older documents will be rejected by the system. On the KYC verification page, you can review the submitted information. Click the eye icon to view the data – for security, you will need to enter your Google Authenticator code.

Advanced verification: extended comprehensive check (EDD)

To obtain the Pro level, you must pass an extended comprehensive verification (EDD). Click the “Confirm” button and provide the necessary data for this highest level of identity verification.

EDD requires filling out a special questionnaire and submitting documents confirming your source of funds and income. This level of verification is intended for users planning large transactions or working with higher limits.

Be aware that even after successful EDD completion, in rare cases, you may be asked to provide additional documents when withdrawing funds or conducting fiat operations. This is due to extra checks required in certain jurisdictions.

What to do if you encounter issues during verification

If you experience difficulties during identity verification, first ensure that all uploaded documents meet the requirements:

  • photos are clear and legible
  • documents have not been altered or cropped
  • data in the document matches your profile information

If discrepancies occur or your verification status remains unchanged, contact support by submitting a request through the official web form. Providing detailed information about your situation will help the support team resolve the issue more quickly.

Remember, completing all verification levels will grant you full platform access, including higher withdrawal limits and access to special products. The identity verification process is designed for your security and compliance with international regulatory standards.

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