Withdrawing Fiat from Cryptocurrency: A Complete Withdrawal Guide

Funds earned on a cryptocurrency trading platform ultimately need to be converted back into real money. Whether you want to cash out your profits or regularly withdraw funds, understanding the withdrawal process is crucial for every user. This guide will detail each step of fiat withdrawal, including necessary verification procedures, withdrawal limits, available payment methods, and common issues you may encounter.

First-Time Withdrawal: Quick Start

Why is identity verification necessary?

Before processing fiat withdrawals, the trading platform requires completion of several mandatory security verifications. These steps are designed to protect your account security and prevent unauthorized fund transfers. Once verification is complete, you can start withdrawing real money.

The full verification process includes three stages:

First is email verification, the most basic form of identity confirmation. Next, you need to enable two-factor authentication (usually using Google Authenticator) to add a second layer of security to your account. Finally, KYC (Know Your Customer) identity verification requires users to submit real identity information and supporting documents.

Which fiat currencies are supported?

Supported fiat currencies depend on your region and the platform’s cooperation with local payment providers. Different platforms in various countries may support different currencies, commonly including EUR, GBP, TRY, MXN, and BRL.

To see which currencies you can specifically withdraw, go to the platform’s asset page, select the fiat withdrawal option, and the system will display all available currencies you can use.

Security First: Necessary Verification Before Withdrawal

Complete verification checklist

To withdraw funds, your account must pass all of the following verification steps:

Email/SMS verification is the first step, confirming control over your registered email. Enabling Google two-factor authentication further enhances account security, preventing login even if someone obtains your password. The final KYC verification requires submitting ID documents and proof of address, as part of compliance.

For corporate accounts, corporate verification may be required, involving business licenses and authorized representative information.

Importance of verification information

Throughout the withdrawal process, the information you provide must be consistent. If the bank account name, tax ID, or other critical details do not match your KYC data, the withdrawal may be rejected and trigger additional review. Such reviews typically take 7 to 14 business days to complete.

Understanding Your Withdrawal Limits: Impact of VIP Levels

How are limits determined?

Withdrawal limits vary based on your VIP level and KYC verification status. Basic users have lower limits, while higher VIP levels or users with advanced KYC verification enjoy higher withdrawal caps. This tiered system protects the platform’s risk management and offers convenience to active users.

Standard user withdrawal limits

For users with basic KYC verification (VIP 0), single withdrawal is limited to $80,000 USD equivalent, with a daily limit of $300,000 USD equivalent, weekly limit of $1.5 million USD equivalent, and monthly limit of $6 million USD equivalent.

If you have completed advanced KYC verification (still VIP 0), these limits increase—single withdrawal up to $100,000 USD equivalent, daily limit to $400,000 USD equivalent, weekly to $2 million USD equivalent, and monthly to $10 million USD equivalent.

VIP user privileges

Higher VIP levels receive significantly higher limits. VIP 1 users have double the single withdrawal limit to $150,000 USD equivalent, with daily, weekly, and monthly limits of $500,000, $3 million, and $15 million USD equivalent respectively.

Top-tier VIP and Pro users enjoy the most relaxed limits. For example, Pro level 4 users can withdraw up to $5 million USD equivalent per transaction, with daily limits of $10 million, weekly of $20 million, and monthly of $40 million USD equivalent.

Corporate account differences

Legal entity clients opting for corporate KYC have dedicated limits. Initial corporate accounts can withdraw up to $250,000 USD equivalent per transaction, with daily, weekly, and monthly limits of $500,000, $1.5 million, and $7.5 million USD equivalent respectively. This provides flexibility for small and medium-sized enterprises.

Important notes

All limit figures are calculated in USD equivalent, regardless of the actual fiat currency withdrawn. The weekly period starts from Monday 00:00 UTC to Sunday 23:59 UTC. Monthly limits reset on the first day of each month at 00:00 UTC and end at 23:59 UTC on the last day.

Note that even if you haven’t reached your limit, the platform’s risk control system may require additional verification, which can take up to 2 business days.

Withdrawal Methods and Payment Channels

Bank accounts and e-wallets

Fiat withdrawals can be made via various methods. The most common is traditional bank transfer supporting SEPA (Europe), FPS (UK Faster Payment System), and SWIFT international transfers. If you’re in Brazil, PIX e-wallet system is also supported. Some regions support local payment methods like ZEN.

Adding withdrawal accounts

If you previously used the same payment method for deposits, that account is usually automatically added to your withdrawal list. To manually add a new withdrawal account, the process varies depending on the payment method.

For SEPA and FPS accounts, identity verification is required, ensuring the information (such as tax ID and bank details) matches your KYC data. For international bank transfers (e.g., TRY, MXN), you need to deposit via the same method first; only then can you withdraw to that account.

PIX wallets can be added directly at withdrawal, but the account info must match your KYC data. ZEN wallets also require prior deposit via the same method to activate withdrawal permissions.

Number of accounts allowed

There are limits on how many withdrawal accounts you can add per currency and payment method. IBAN/SEPA/FPS/SWIFT bank accounts are limited to 3, PIX wallets to 5, and ZEN wallets to 3. These restrictions help prevent fraud and misuse.

Review period for new accounts

When adding a new withdrawal account, the platform requires 3 to 5 business days for review. Once approved, you will be notified via email. During this period, the account cannot be used for withdrawals. After approval, subsequent withdrawals to that account do not require additional verification.

Account deletion policy

Once activated, withdrawal accounts generally cannot be deleted. Only accounts marked as “Invalid” (usually shown with a trash bin icon) can be removed from the list. This prevents accidental deletion and potential fund confusion.

Tracking and Managing Withdrawal Orders

Viewing withdrawal history

All fiat withdrawal records are stored in your order history. On the web platform, click the “Orders” button at the top right corner. In the mobile app, go to the “Assets” tab, tap “Withdraw,” then switch to the “Fiat” section, select the currency, and tap the file icon to view all withdrawal orders for that currency.

Why does withdrawal take time?

Processing times vary depending on the currency and payment method. When submitting a withdrawal request, the system displays the estimated processing time for that method. This includes platform processing, third-party payment provider handling, and the receiving bank’s processing. Some methods may take only a few hours, while others may require 1-2 business days or longer.

Fees for withdrawal orders

Depending on the currency and payment method, you may need to pay withdrawal fees. The specific fee details are shown after selecting the currency on the withdrawal page. Different channels have different fee structures; SEPA usually has lower fees, while international bank transfers may be more expensive.

What if the order status is “Processing”?

If your withdrawal order exceeds the estimated processing time and still shows “Processing,” it usually means the payment provider has not yet updated the status. In this case, the platform will contact the third-party service to confirm. You should submit a support ticket via official channels, but be prepared to wait 7-14 business days, as communication with external partners takes time.

Key factors for successful withdrawal

To increase the success rate, ensure that the beneficiary information exactly matches your KYC data, including full name, tax ID, and bank account details. Do not use third-party accounts for transfers, as this is strictly prohibited. Mismatched information can lead to rejection and may require 7-14 business days of additional review and correction.

Can withdrawal orders be canceled?

Once a withdrawal order is activated and submitted, it cannot be canceled. Therefore, double-check all details carefully before submitting. Confirm recipient account, amount, and withdrawal method are correct to avoid issues.

Common Questions and Troubleshooting

What to do if there are issues with withdrawal?

If you encounter any difficulties during fiat withdrawal—whether technical issues, rejected orders, or other anomalies—you can submit a support ticket. Provide detailed information about your issue, including withdrawal amount, time, payment method, etc. You will receive a confirmation email with a ticket number. Customer support typically responds within 1-2 business days.

Why are documents requested?

Sometimes, payment channels cannot automatically verify and match your withdrawal information. In such cases, the platform will ask you to upload additional documents for manual review. This may include ID, bank statements, or proof of source of funds. The review process usually takes 48 hours. Upload links are typically provided via dedicated forms on the platform.

Why verify agent information?

In certain withdrawal scenarios, the platform needs to verify that the recipient account owner is the actual applicant. If information is inconsistent or suspicious, the risk control system triggers manual review to ensure funds go to legitimate owners, preventing money laundering or fraud.

Regional restrictions

Not all payment methods are available in every country. Due to regulations or provider policies, some options may be unavailable in certain regions. When selecting a withdrawal method, the system automatically filters out options not supported in your area. If supported options are limited, consider alternative methods.

By understanding these rules and processes, you can manage your crypto assets more effectively and withdraw funds safely and smoothly into your real accounts.