The Hartford’s Future Of Benefits Study: Employers Seeking Simplicity And Ease In The Face Of Increasingly Complex Landscape

The Hartford’s 2026 Future of Benefits Study reveals that employers are seeking simplicity and ease in managing increasingly complex employee benefits landscapes, driven by evolving HR responsibilities and technology. The study highlights the need for integrated solutions, with HR professionals looking for “one-stop-shop” offerings that combine enrollment tools, simple leave products, seamless technology, and expert claims administration. While technology and AI are gaining importance, there’s a strong preference for human support for sensitive and complex issues, and ongoing challenges in employee education regarding benefits persist.