The secret to smooth Web2 payments has never been in the technology itself, but in how the product completely hides the complexity. Users swipe a card or click confirm, and the behind-the-scenes clearing process, risk control system, and interbank settlement—all disappear into a black box. But what about Web3? Users have to choose the network themselves, prepare Gas fees, guess confirmation times, and even if they fail, they need to go to the browser to check the transaction.
Every additional step consumes the user's patience. Going from "What is this" to "Did I click the wrong thing" to "Forget it, I’m not playing anymore" might only be a matter of three or four choices. That’s why many Web3 payment solutions claim high performance, yet user numbers never really grow— the bottleneck isn’t the chain’s throughput, but the user’s patience.
To measure whether a payment project truly has vitality, a simple yardstick is enough: Does it make the process closer to Web2 experience? Do users have to hold native tokens to transfer stablecoins? Can transfers be completed with just one click? If it fails, does it give understandable feedback? These seemingly trivial product details often determine user retention more than any performance metrics.
The core of payment isn’t showcasing technical prowess, but stability, intuitiveness, and repeatability. After experiencing a smooth transaction once, users will proactively use it a second time; after a failed attempt, they’ll basically uninstall it. As long as the process barriers are lowered, failure rates reduced, and the first-time success rate for new users improved, stablecoins will have a chance to shift from transient market players to everyday tools. This isn’t just a slogan; it’s the underlying logic of whether the payment ecosystem can truly break out of its niche.
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LayerHopper
· 11h ago
That's right, Web3 payments are essentially self-castration; it has to be this complicated.
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Really, a newbie spends half their time just figuring out Gas, let alone learning how to use the browser.
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That's why I've always said, no matter how advanced the technology is, a poor user experience is useless. It's that simple.
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It's a bit like PayPal in its early days, which was full of tinkering before it became smooth. Web3 needs to follow the same path.
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I'm not trying to criticize, but there are really few payment solutions that can be completed with just a click.
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It seems most projects only show off parameters and haven't really thought about whether users can actually use them.
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PonziDetector
· 11h ago
Exactly right, that's why I keep saying that most Web3 payment projects are just self-indulgent
It's not about the chain speed, it's about making the user experience too complicated
Really, if an ordinary person has to think for three seconds "Did I operate it wrong?" when using your payment product, it's doomed
The Web2 approach has already perfected this, while many on-chain solutions are still showing off TPS
The first success rate really hits home; fail once and the user will leave
Payments should be as seamless as possible, who wants to bother figuring out gas fees
Exactly, the details are the key to success
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MultiSigFailMaster
· 11h ago
Stuck, I have to check the accounts on the chain myself. This experience is truly unparalleled. Web3 is still teaching users what Gas is, while Web2 has been quietly making money for a long time.
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DeFiAlchemist
· 11h ago
the user friction paradox is real... watched so many protocols obsess over tps while their onboarding kills itself. it's like polishing the philosopher's stone while users are still trapped in the furnace, ngl
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MoonRocketman
· 11h ago
Well, to put it simply, the user's patience RSI indicator has already fallen below the oversold zone, and if it gets more complicated, it will directly have a negative escape velocity.
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MetaMisery
· 11h ago
Exactly right, Web3 payments just make simple things complicated, and then they get self-satisfied.
One accident, permanent exit, no one wants to deal with gas fees every day.
The secret to smooth Web2 payments has never been in the technology itself, but in how the product completely hides the complexity. Users swipe a card or click confirm, and the behind-the-scenes clearing process, risk control system, and interbank settlement—all disappear into a black box. But what about Web3? Users have to choose the network themselves, prepare Gas fees, guess confirmation times, and even if they fail, they need to go to the browser to check the transaction.
Every additional step consumes the user's patience. Going from "What is this" to "Did I click the wrong thing" to "Forget it, I’m not playing anymore" might only be a matter of three or four choices. That’s why many Web3 payment solutions claim high performance, yet user numbers never really grow— the bottleneck isn’t the chain’s throughput, but the user’s patience.
To measure whether a payment project truly has vitality, a simple yardstick is enough: Does it make the process closer to Web2 experience? Do users have to hold native tokens to transfer stablecoins? Can transfers be completed with just one click? If it fails, does it give understandable feedback? These seemingly trivial product details often determine user retention more than any performance metrics.
The core of payment isn’t showcasing technical prowess, but stability, intuitiveness, and repeatability. After experiencing a smooth transaction once, users will proactively use it a second time; after a failed attempt, they’ll basically uninstall it. As long as the process barriers are lowered, failure rates reduced, and the first-time success rate for new users improved, stablecoins will have a chance to shift from transient market players to everyday tools. This isn’t just a slogan; it’s the underlying logic of whether the payment ecosystem can truly break out of its niche.