The head of a certain compliant leading platform recently revealed an embarrassing incident—an ex-customer service employee in India was arrested. What is the root cause of this? Hackers bribed this employee to obtain customer information, a scheme that had actually played out a few months ago. In May this year, the platform disclosed a similar data breach: overseas contractors or employees were bribed, leading to the leakage of sensitive customer data. The hackers even demanded a ransom of $20 million.
This incident was once regarded by the industry as one of the most serious security vulnerabilities in cryptocurrency exchanges. Even more painfully, the company estimated that the remediation costs could reach $400 million. In plain terms, this is a wake-up call—security defenses in the crypto industry may seem solid, but there are obvious weaknesses. Protecting customer data is truly something that must be taken seriously.
View Original
This page may contain third-party content, which is provided for information purposes only (not representations/warranties) and should not be considered as an endorsement of its views by Gate, nor as financial or professional advice. See Disclaimer for details.
9 Likes
Reward
9
7
Repost
Share
Comment
0/400
ProofOfNothing
· 13h ago
Damn, another vulnerability on the employee side? Bribing a customer service rep to steal core data—this is truly unbelievable.
---
$400 million in remediation costs... Why not just go to space? Is this money burning or a warning?
---
So top compliant platforms are just like this? Can't prevent internal leaks, buddy.
---
Same problem twice in a year—are they brainless or has the system not been updated at all?
---
Bribed Indian employee stealing data—I just want to know when exchanges will finally learn risk control.
---
$20 million ransom and the hacker is asking for a huge sum—your brain is impressive.
---
The security defenses on the crypto side are just paper-thin, feels like any internal leak could drain you completely.
---
So the key is still the people; no matter how robust the system, it can't withstand someone causing trouble.
View OriginalReply0
just_vibin_onchain
· 13h ago
Damn, they’re using the same tricks again? If top platforms are doing this, what’s the point of playing?
---
Indian employees bribed to steal data, why does this keep happening? Is the protection really that weak?
---
$400 million in remediation costs. Luckily, it’s a top platform; small exchanges would have already gone bankrupt.
---
So even compliant platforms can’t prevent insider threats? Who can be assured then?
---
Should your company strengthen employee background checks? This is just too outrageous.
---
Hackers demanding $20 million, really daring...
---
It seems like either system vulnerabilities or human flaws, which are even harder to defend against.
---
Data leaks have become the industry norm, right?
---
$400 million, brother. Who will foot the bill? In the end, it’s the users who pay.
---
Playing the same trick twice, what is the security audit department even doing?
View OriginalReply0
SchrodingerAirdrop
· 13h ago
Damn, another one? This is how top platforms are, it's truly incredible.
---
400 million remediation fee... Can I get this money airdropped to me? Haha.
---
The safety awareness over in India is really worrying; insiders can't be prevented.
---
Even compliant platforms can't save employees who are bribed; this defensive line is non-existent.
---
The key is that hackers dare to demand 20 million, which shows they have fully understood this system.
---
My data has probably been sold on the dark web several times already; I don't care anymore.
---
So no matter how big the exchange is, it's all useless; security will always be the biggest joke.
View OriginalReply0
MercilessHalal
· 13h ago
Another one? It was just leaked in May and you're daring to do it again. Your IQ is a bit impressive.
View OriginalReply0
OneBlockAtATime
· 13h ago
Oh no, it's the same story again. Employees are bribed, and data gets leaked. Truly unbelievable.
Even top platforms can't stop it. It seems no one can be trusted.
$400 million in remediation costs. How many users will have to foot the bill?
View OriginalReply0
PoetryOnChain
· 13h ago
Oh, coming back with the same trick? Only realizing after hitting the same spot twice, how ridiculous is that?
View OriginalReply0
ImpermanentPhilosopher
· 13h ago
Wow, playing the same trick twice? That's outrageous. How can you still fall for the same thing twice?
The head of a certain compliant leading platform recently revealed an embarrassing incident—an ex-customer service employee in India was arrested. What is the root cause of this? Hackers bribed this employee to obtain customer information, a scheme that had actually played out a few months ago. In May this year, the platform disclosed a similar data breach: overseas contractors or employees were bribed, leading to the leakage of sensitive customer data. The hackers even demanded a ransom of $20 million.
This incident was once regarded by the industry as one of the most serious security vulnerabilities in cryptocurrency exchanges. Even more painfully, the company estimated that the remediation costs could reach $400 million. In plain terms, this is a wake-up call—security defenses in the crypto industry may seem solid, but there are obvious weaknesses. Protecting customer data is truly something that must be taken seriously.