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Trust Wallet Security Vulnerability Latest Update: 2,630 Claims Received, Affected Users Must Act Immediately
【CryptoWorld】Trust Wallet’s official team has recently taken new actions. The investigation into the security incident involving the browser extension is still ongoing, and Google has already updated the ticket status. Everyone should be able to see the review logs in the Chrome Web Store soon. Meanwhile, devices used for remote work are on their way to the security team for more in-depth inspections.
The current situation is as follows: the extension has upgraded its detection capabilities. If it detects that a wallet on your device has been compromised, it will immediately alert you with a prompt. Users seeing this banner are advised not to hesitate—migrate immediately to a new wallet and completely abandon the old one to prevent further exploitation. If you do not see the banner, it means your device is safe, so no need to worry.
However, compensation is indeed a bit complicated. The biggest challenge for the official team now is how to deliver the compensation to the genuine victims while filtering out scammers and hackers—this is a technical task. As a result, processing requests takes longer than many users expect. They are working on optimizing tools, improving procedures, and developing new extension features to enhance accuracy.
Data shows that they have received over 2,630 claims and reimbursement reports, more than ten times the usual volume of support tickets. The claimed amounts range from $1.05 million to $3.5 million. The customer support team’s workload is substantial, but they are working tirelessly to accelerate processing and are also recruiting more staff.